Manage Communication

You are in control of what you hear from us and how. Use this page to update your preferences, change the contact details we hold, or unsubscribe from marketing communications.

If you would rather handle it directly, simply call us at (717) 807-5574 or email Contact@restorativservices.com and we will take care of it.

The Two Kinds of Messages We Send

This distinction matters, so it is worth understanding before you change anything.

Appointment and care communications. These relate directly to your visits and include booking confirmations, appointment reminders, changes to your appointment, aftercare instructions, and follow-up from your provider. These are part of providing your care rather than marketing.

Marketing communications. These include promotions, seasonal offers, event invitations, new service announcements, and our newsletter. You receive these only if you have opted in, and you can opt out at any time.

Opting out of marketing does not stop your appointment communications. If it did, you would miss reminders and aftercare guidance, which we would not want. If you want to change how we contact you about appointments specifically, please call us so we can set that up properly.

Updating Your Preferences

Email. Every marketing email we send includes an unsubscribe link at the bottom. Clicking it removes you from marketing emails. You can also contact us and we will remove you manually.

Text messages. Reply STOP to any marketing text to opt out. You may receive one final message confirming the change. Message and data rates may apply depending on your mobile plan, and message frequency varies.

Changing your contact details. If your email address, phone number, or mailing address has changed, let us know so your records stay accurate. This matters for appointment reminders as well as marketing.

Choosing what you receive. If you would prefer to hear from us less often, or only about certain things, tell us and we will do our best to accommodate it.

How Long Changes Take

Unsubscribe requests through an email link or by replying STOP to a text are usually processed straight away.

If a message was already queued to send before your request was processed, you may receive it shortly afterward. If you continue receiving marketing messages more than a few days after opting out, please contact us directly so we can resolve it.

A Note on Your Records

Opting out of communications is separate from your clinical and business records.

We are required to retain treatment records in accordance with state and federal record-keeping requirements, so opting out of marketing does not delete your patient records. If you have questions about your information more broadly, our Privacy Policy explains how we collect, use, and protect it, and our Notice of Privacy Practices covers protected health information specifically.

Rejoining Later

If you opt out and later change your mind, you are always welcome back. Let us know and we will add you again, or you can sign up through our website.

Questions

If anything here is unclear, or your preferences are not being honored, please get in touch and we will sort it out.

Restorativ Health & Beauty 2415 Gettysburg Road Camp Hill, PA 17011

Email: Contact@restorativservices.com Phone: (717) 807-5574